Unless you are an attorney, you probably aren’t overly excited about legal jargon.

We offer services worldwide so to help facilitate some of the legalities behind providing security solutions, we’ve included our US and UK privacy policies. You’ll also find our terms of use.

U.S. Privacy Policy for Computer Security Solutions llc.

United States – Privacy Policy for Computer Security Solutions llc

Last Updated: February 2, 2013

Computer Security Solutions (AKA Comp Sec Global) is committed to protecting your privacy. This Statement of Privacy applies to the Computer Security Solutions website and software platform. This statement governs the data collection, processing and usage practices of Computer Security Solutions. By using the Computer Security Solutions website or any of Computer Security Solutions dedicated product websites or services platform, you consent to the data practices described in this statement.

Computer Security Solutions complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively. Computer Security Solutions has certified that it adheres to the U.S – EU and Swiss – EU Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Information regarding the both the E.U. and Swiss Safe Harbor Frameworks can be found at: http://export.gov/safeharbor

Information Related to Data Collected and Processed for our Clients on our Services Platform

Service Provider Collection/Use

Computer Security Solutions collects information under the direction of its Clients, Computer Security Solutions has direct relationships with all of the companies whose personal data it processes. Computer Security Solutions works with its Clients to help them provide notice to our/their customers concerning, the purpose for which personal information is collected.

Choice

We collect information for OUR clients, if you are a customer of one of our manufactures and you would no longer like to be contacted by one of our Clients that we provide the services of, please contact them directly. If you are a Client and would like to update your account please contact us and we will be happy to help you.

Service Provider, Sub-Processors/Onward Transfer

Computer Security Solutions may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Access to Data Controlled by our Clients
Computer Security Solutions can not assist you if you are not a client of Computer Security. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the company that they purchased the product or service from last.

Data Retention
Computer Security Solutions will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. HubSpot will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Website Collection and Use Practices
Computer Security Solutions collects personally identifiable information, such as your e-mail address, name, company name, home and/or work address and/or telephone number
In the event that you contact us for customer support through our website(s), we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Social Media (Features) and Widgets:
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Links to Other Websites

Our Site includes links to other websites whose privacy practices may differ from those of Computer Security Solutions. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Testimonials
With your consent we may post your testimonial along with your name.

Public Forums:
Our website offers publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Computer Security Solutions public message boards, blogs, or forums, this information may be collected and used by others. Note: Computer Security Solutions does not read your private online communications with others.

Use of your Personal Information
Computer Security Solutions collects and uses your personal information to operate the Computer Security Solutions website(s) and deliver the services you have requested. Computer Security Solutions may also use your personally identifiable information to inform you of other products or services available from Computer Security Solutions and its affiliates. Computer Security Solutions may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services. You will always have the option to unsubscribe (see “To Unsubscribe From Computer Security Solutions” below.) Computer Security Solutions does not sell, rent or lease its customer lists to third parties in which we do not have a formal agreement to provide services to Computer Security Solutions and our customers or prospects. Computer Security Solutions does not share personally identifiable information except as described in this policy. Computer Security Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Computer Security Solutions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries or contact you based on your interest to receive such communications. Such third parties are prohibited from using your personal information except to provide these services to Computer Security Solutions, and they are required to maintain the confidentiality of your information. Computer Security Solutions does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

General Privacy Practices
Tracking Technologies
Log Files

Computer Security Solutions also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files
There is also information about your computer hardware and software that is automatically collected by Computer Security Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Computer Security Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Computer Security Solutions website(s). For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.

Cookies
The Computer Security Solutions website(s) uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Computer Security Solutions pages, or register with Computer Security Solutions site(s) or services, a cookie helps Computer Security Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Computer Security Solutions website, the information you previously provided can be retrieved, so you can easily use the Computer Security Solutions features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Computer Security Solutions services or websites you visit. Computer Security Solutions keeps track of the websites and pages you visit within Computer Security Solutions, in order to determine what Computer Security Solutions services are the most popular. This data is used to deliver customized content and advertising within Computer Security Solutions to customers whose behavior indicates that they are interested in a particular subject area.

Flash Cookies and Other Third Party Tracking Technologies
The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your web browser. This technology creates locally stored objects that are often referred to as “Flash cookies.”

Computer Security Solutions does not use Flash cookies. However, our clients of our software platform may create pages on the Computer Security Solutions platform that employ Adobe Flash cookies. Computer Security Solutions does not have access or control over our suppliers’ Flash cookies, but you may access your Flash management tools from Adobe’s web site directly.

Similarly, our Clients may create pages on the Computer Security Solutions platform that use technology from tracking utility companies, such as cookies and web beacons The use of these technologies by our Clients is not covered by our privacy statement. We do not have access or control over these third party tracking technologies.

Advertising
We partner with a third party ad network to either display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you will need to contact the manufacture of the product. Please note this does not opt you out of being served advertising. You may continue to receive generic ads.

Third Party Tracking Technologies
The use of cookies and web beacons by any tracking utility company is not covered by our privacy statement. We do not have access or control over these third party tracking technologies.

Legal Disclaimer
Computer Security Solutions website(s) will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Computer Security Solutions or the site(s); (b) protect and defend the rights or property of Computer Security Solutions (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Computer Security Solutions, or the public.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at [email protected] to our privacy team. We will respond to all access requests within 30 days and remove your records from our database. In some cases, you may be contacted still by the manufacture of the product(s). To remove your personal information from their database, you will need to contact them directly.

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Computer Security Solutions website(s).

If you provide Computer Security Solutions with user information, you have the following rights with respect to that information:

• To review the user information that you have supplied to us
• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
• To request that your user information not be used to contact you
• To request that your user information be removed from any solicitation list that we use
• To request that your user information be deleted from our records and
• To opt out of being solicited by this website or third parties

To exercise any of these rights, please contact us at [email protected].

Security of your Personal Information

No method of safeguarding information is 100% secure. Computer Security Solutions uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Computer Security Solutions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number) is collected on our site and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this Statement
Computer Security Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. Computer Security Solutions encourages you to periodically review this Statement to be informed of how Computer Security Solutions is protecting your information. When such a change is made, we will update the “Last Updated” date above. We encourage you to periodically review this page for the latest information on our privacy practices.

To Unsubscribe From Computer Security Solutions
You may unsubscribe from Computer Security Solutions marketing communications by replying to any of the marketing emails and putting “unsubscribe” in the subject line. Additionally, you may unsubscribe by contacting Computer Security Solutions at 970-744-7300.

Computer Security Solutions’ customers may send emails from our platform with Computer Security Solutions’ logo to show our tools capabilities.

Contact Information
Computer Security Solutions welcomes your comments regarding this Statement of Privacy. If you believe that Computer Security Solutions LLC has not adhered to this Statement, please contact Computer Security Solutions at [email protected] . We will use commercially reasonable efforts to promptly determine and remedy the problem. Computer Security Solutions LLC is located at 226 Saxony Road, Johnstown, CO 80534. We can be reached by phone at 1-970-744-7300.

U.K. Privacy Policy for Computer Security Solutions llc.

United Kingdom – Privacy Policy for Computer Security Solutions llc.

THE Computer Security Solutions COMPANIES CUSTOMER PRIVACY POLICY STATEMENT

The Computer Security Solutions Companies’ Customer Privacy Policy has been developed as an extension of our commitment to combine the finest quality products and services with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices and our customers’ changing needs.

The Computer Security Solutions Companies may, from time to time, modify this Customer Privacy Policy to reflect legal, technological and other developments. In that event the changes will appear at this location.

The Computer Security Solutions Companies ensures that all personally-identifiable information collected is collected lawfully and in accordance with the Data Protection Act 1998.

Our Policy recognizes two kinds of personal data that deserve varying levels of protection. Personally-Identifiable Information includes, for example, e-mail addresses, billing information, employment status and “click stream” data that tracks user activity on a Web site or online service. A subset of that category, Sensitive Data, deserves additional safeguards. Sensitive Data includes, by way of example, Social Security numbers, personal financial data (such as specific salary, net worth or individual portfolio information), and information about specific medical conditions.

The Computer Security Solutions Companies is committed to using all reasonable efforts to abide by the following Policy statement:

The Computer Security Solutions Companies’ Customer Privacy Policy has been developed as an extension of our commitment to combine the finest quality products and services with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices and our customers’ changing needs.

The Computer Security Solutions Companies may, from time to time, modify this Customer Privacy Policy to reflect legal, technological and other developments. In that event the changes will appear at this location.

The Computer Security Solutions Companies ensures that all personally-identifiable information collected is collected lawfully and in accordance with the Data Protection Act 1998.

Our Policy recognizes two kinds of personal data that deserve varying levels of protection. Personally-Identifiable Information includes, for example, e-mail addresses, billing information, employment status and “click stream” data that tracks user activity on a Web site or online service. A subset of that category, Sensitive Data, deserves additional safeguards. Sensitive Data includes, by way of example, Social Security numbers, personal financial data (such as specific salary, net worth or individual portfolio information), and information about specific medical conditions.

The Computer Security Solutions Companies is committed to using all reasonable efforts to abide by the following Policy statement:

1. Collection. Personally-Identifiable Information will only be collected to the extent that The Computer Security Solutions Companies deems reasonably necessary to serve a legitimate business purpose. Please be aware that if you disclose Personally-Identifiable Information on Website message boards or chat areas, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond the control of The Computer Security Solutions Companies.

2. Notification. Customers and prospects will be notified (usually at the point where Personally-Identifiable Information is collected) as to the uses the business unit may make of the Personally-Identifiable Information collected from them.

3. Choice: Opt Out for External Distribution of Personally-Identifiable Information. Customers and Prospects will be given the opportunity to refuse permission for External Distribution of their name, address or other Personally-Identifiable Information through an Opt Out mechanism. (External Distribution does not include certain limited distributions such as sharing Personally-Identifiable Information with an entity working on behalf of The Computer Security Solutions Companies to serve our customers; transfer of Personally-Identifiable Information in conjunction with the sale or similar transfer of a business unit; or the disclosure of Personally-Identifiable Information in connection with legal proceedings, investigations of crimes or other wrongdoing. However, sharing Personally-Identifiable Information with an entity working on behalf of The Computer Security Solutions Companies or transferring Personally-Identifiable Information in conjunction with the sale or similar transfer of a business unit is considered an Onward Transfer and will be handled as described below.)

Opt Out for Internal Marketing. Customers and Prospects will be given the opportunity to refuse permission for Internal Marketing of their name, address or other Personally-Identifiable Information through an Opt Out mechanism. Internal Marketing may include activities generated, initiated or produced by one or more of our parent Computer Security Solutions Group of companies with the expressed intent of marketing a Computer Security Solutions product. Your may at any time opt out of such activities by sending an email to [email protected] You should find the opportunity to opt out whenever you find your information gathered for marketing purposes. This opt out will be in the form of an opt out check box.

4. Security. Appropriate safeguards will be implemented to ensure the security, integrity and privacy of Personally-Identifiable Information about our customers and prospects.

5. Access: Review and correction. Procedures have been developed through which customers and prospects can, upon request, review and correct the Personally-Identifiable Information that has been collected from them by The Computer Security Solutions Companies. These procedures may not, however, compromise the security, integrity and privacy of either The Computer Security Solutions Companies’ own proprietary databases or databases licensed from third party companies.

6. Sensitive Data. The collection and use of Sensitive Data carries with it special obligations and responsibilities in order to maintain the data’s security, integrity and privacy. Sensitive Data will not be rented or otherwise made available for External Distribution outside The Computer Security Solutions Companies (although it may be made available through Onward Transfer as described below). Customers and prospects will be given the opportunity to refuse permission for their Sensitive Data to be distributed outside of the business unit that collected the Sensitive Data through use of an Opt Out mechanism for Internal Distribution within The Computer Security Solutions Companies.

Note: Customers of units based in an EU Member State will be asked for explicit consent (Opt In) to the transfer of EU Sensitive Data outside of the EU, including an Internal Distribution or transfer that takes place within a particular business unit of The Computer Security Solutions Companies.

7. Onward Transfer. Whenever The Computer Security Solutions Companies permits a third party outside of The Computer Security Solutions Companies to access Personally-Identifiable Information through either External Distribution or Onward Transfer, commercially appropriate procedures will be followed to help ensure that the Information is used only for authorized purposes and by authorized persons in a manner consistent with the choices customers and prospects have made under this Policy, and that the security, integrity and privacy of the information is maintained. Please note that our Website may contain links to other Websites that have their own privacy policies and practices. While The Computer Security Solutions Companies will employ commercially appropriate procedures to help ensure that your information is only used for authorized purposes as described above, The Computer Security Solutions Companies cannot make any guarantees with respect to the actions or policies of such third parties.

Children: Collection and use of information from children under the age of thirteen will be made in compliance with the Children’s Online Privacy Act of 1998. Specifically, The Computer Security Solutions Companies will:

a. Provide parents or guardians with notice of our information practices;

b. obtain prior verifiable parental or guardian consent for the collection, use, and/or disclosure of Personally-Identifiable Information from children;

c. provide a parent or guardian, upon request, with the means to review the Personally-Identifiable Information collected from his or her child;

d. provide a parent or guardian with the opportunity to prevent the further use of Personally-Identifiable Information that has already been collected, or the future collection of Personally-Identifiable Information, from that child;

e. limit collection of Personally-Identifiable Information for a child’s online participation in a game, prize offer or other activities to Personally-Identifiable Information that is reasonably necessary to participate in the activity; and

f. establish procedures to protect the confidentiality, security and integrity of the Personally-Identifiable Information collected from children.

8. Cookies: The Computer Security Solutions Companies policy on Cookies is that they should not be used to provide access to Personally-Identifiable Information other than where explicitly approved by the person browsing the site. An example of this kind of use would be a ‘Remember Me’ facility within one of our online stores. This use will allow the person to explicitly permit their personal details to be stored (on their computer) and retrieved when they return for a repeat purchase, to aid them in a rapid checkout procedure

The Computer Security Solutions Companies online stores use cookies to store a shopping basket ID during online shopping sessions. These cookies do not provide any access to any Personally-Identifiable Information in any way.

9. Questions and comments? The Computer Security Solutions Companies Customer Privacy Policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns. Each business unit within The Computer Security Solutions Companies has designated a Privacy Official to implement our Customer Privacy Policy for its respective customers and prospects. You should find contact information on each of our business unit’s Web sites that collect data from you.

10. The Corporation also has established a standing Privacy Steering Committee consisting of senior corporate executives and managers from our major business segments. This Committee will continue to oversee implementation of and compliance with our Policy and will adapt the Policy to reflect changes in technology and customer expectations. The co-chairs of the Committee are also charged with handling unresolved customer concerns. You can reach them by sending an e-mail message to [email protected]

11. If you feel that we are not abiding by this or any other posted privacy policies, you should first contact our Privacy Steering Committee by email using the [email protected] address. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Terms of Use for Computer Security Solutions llc.

1. INTRODUCTION

1.1 The Computer Security Solutions Hosting / Backup service is a web space, backup and recovery (the “CSGB Service”) provided by Computer Security Solutions Limited (“Computer Security Solutions”) and use of the CSGB service on the server which Computer Security Solutions provides the CSGB service (the “Computer Security Solutions system”) is at all times subject to the terms and conditions of this Agreement. You agree to be bound by the terms of this Agreement by clicking on the “I agree to be bound by these terms and conditions” icon on Computer Security Solutions’s web site or by signing the application form. If you do not agree to these terms, the US Privacy Policies or UK Privacy Policies, and the End User License Agreement posted on the Computer Security Solutions llc. web site, all services will be discontinued, activation of the account will cease and your account terminated.

 

2. AGREEMENT TO TERMS AND CONDITIONS

2.1 This Agreement takes effect on the date on which you first use or test the CSGB Service or when you pay for their services, whichever is the earliest. From time to time, it will be necessary to update the terms and conditions. We will use all reasonable endeavours to give you seven days’ notice of any change and you agree to be bound by the new terms and conditions by clicking on the “I agree to be bound by these terms and conditions” icon on Computer Security Solutions’s web site or by signing the application form. We reserve the right to impose immediate implementation of new terms and conditions where necessary for the protection of the Computer Security Solutions system.

2.2 Should you find any new terms and conditions unacceptable, then you terminate your subscription on seven days’ written notice and you will be granted a refund of any unexpired portion of your subscription. You agree that, save for this refund, you will not make any claims whatsoever for compensation in relation to the cancellation or withdrawal of your subscription.

2.3 You are responsible for reviewing regularly information posted online in the terms and conditions pages on the Computer Security Solutions web site.

2.4 Computer Security Solutions may correct any typographical information or other errors or omission in any brochure, promotional literature, quotations or other document relating to the provision of the CSGB service without any liability to you.

2.5 For the avoidance of doubt, a user during the free-rental or free trial period of the CSGB service shall be governed by this Agreement as if a full user.

 

3. INFORMATION PROVIDED BY YOU

3.1 You warrant that the name, address and payment information that you provide when you subscribe for the CSGB service is correct and you agree immediately to notify Computer Security Solutions of any changes in the name, address and/or payment details.

3.2 You agree that Computer Security Solutions may disclose your name and address where so required under a court order or police warrant or where it comes to Computer Security Solutions’s attention that you are using your web pages in order to perform an illegal activity.

3.3 You warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use the CSGB service in accordance with this Agreement. You agree to be responsible for the use of CSGB service and to comply with your responsibilities and obligations as stated in this Agreement.

3.4 You shall at your own expense supply Computer Security Solutions with all necessary documents or other materials, and all necessary data or other information relating to the CSGB service , within sufficient time to enable Computer Security Solutions to provide the CSGB service in accordance with this Agreement. You shall ensure the accuracy of and shall at your own expense retain duplicate copies of, all such material and insure against its accidental loss or damage. Computer Security Solutions shall have no liability for any such loss or damage, however caused.

 

4. USAGE

4.1 Computer Security Solutions will not monitor the contents of your pages. Files that you upload to your web pages are subject to withdrawal without notice by Computer Security Solutions upon complaint about their content where Computer Security Solutions at their sole discretion deem this necessary.

4.2 You warrant that any information (including statements of opinion or advice) which you place on your web pages is accurate, truthful and reliable. You warrant that you are authorised to provide any information which you do so on your web pages (for example if you are providing financial information, that you hold any necessary authorisation under the Financial Services Acts etc.).

4.3 You agree to keep secure your Computer Security Solutions identification (login, password and other confidential information) relating to your account.

4.4 You are personally responsible for the use of your account and the secrecy of your password. If you are a corporate user then the company is also jointly and severally responsible, together with the individual using the account. In addition, you are deemed to be logging onto the system (i.e. the authorised person for that account) when an account is logged on by using your correct Computer Security Solutions identification and password. You must also tell us immediately if someone steals your password or if you find someone else is using your Computer Security Solutions identification. The Computer Security Solutions system will not accept the use of any Computer Security Solutions identification more than once so this should never happen unless someone has got access to your login and password). We will change your password for you if this is the case. You agree to co-operate with us and all federal, state, and local officials concerning any legal action taken arising from the misuse of your account by anyone else.

4.5 We cannot guarantee that the Computer Security Solutions system will never be infiltrated by unauthorised users or hackers. You data pages may not be secure against hackers and you take that risk. If you find evidence of infiltration, please let us know and we will take steps both to try and prevent it and to notify the proper authorities;

4.5.1 You are not authorized to scan, or cause others to scan our networks for problems or vulnerabilities. As a hosting / backup provider we take our network seriously and can not allow every customer to scan, or hire others to scan our servers for vulnerabilities. If you have concerns about our network, please bring them to our attention. Exceptions to this section may be allowed for dedicated server and/or colocation customers by prior arrangement. Without prior written consent, all client authorized scanning of our network shall be considered a breach of our terms of service.

4.6 You are entirely responsible for the content of your web pages. You may not, under any circumstances, use your web pages to do any of the following:

4.6.1 publish, post distribute or disseminate defamatory, infringing, obscene, indecent or other unlawful material or information; threaten, harass, stalk, abuse, disrupt or otherwise violate the legal rights (including rights of privacy and publicity) of others;

4.6.2 engage in illegal or unlawful activities;

4.6.3 make available / upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents;

4.6.4 make available / upload files that contain a virus or corrupted data;

4.6.5 falsify the source or origin of software or other material contained in a file that you make available on your web pages

4.6.6 act, or fail to act, in your use of the CSGB service, in a manner that is contrary to applicable law or regulation. You are entirely responsible for any civil or criminal liability which is incurred as a result of your use of the CSGB service;

4.6.7 send bulk unsolicited e-mail (“Spam”);

4.6.8 use the CSGB service for the dissemination of pornographic or adult materials

4.7 It is your responsibility to make sure that your equipment is properly configured to use the CSGB services. If you do have any problems, then Computer Security Solutions will provide basic support. Computer Security Solutions will refer you to the third party software or hardware company if the issue does not involve the CSGB services. Please contact Computer Security Solutions helpline on 011-970-744-7300 or 1-877-886-8332.

4.8 Computer Security Solutions provides SSH (secure telnet) access on some accounts on request. SSH access is provided entirely at the discretion of Computer Security Solutions.

4.8.1 SSH shell accounts are made available for editing and setting up your website. It is not a development platform for issues unrelated to your website.

4.8.2 Clients must not leave their home directory at anytime. SSH may not be used to view, alter or copy files of other clients, and/or system configuration and/or setup files.

4.8.3 SSH access is provided for the purpose of testing scripts and carrying out site maintenance. It is not provided for any other purpose and there is no warranty of any kind should SSH fail to function for off server connections or activities.

4.8.4 Any interference with the following files will result in your SSH access being removed -.bash_history – .bash_logout – .bash_profile – .bashvc

4.8.5 Customers are not permitted to run CGI or PHP shell emulation programs.

4.8.6 If Computer Security Solutions feels that SSH is being abused, it will lead to immediate and permanent cancellation of SSH access or the entire account. Computer Security Solutions reserves the right to disable SSH access or terminate an account at any time without notification, in which case all monies paid will be forfeit.

 

5. TERMINATION

5.1 Computer Security Solutions may terminate your subscription at any time prior to expiry of the current term, with or without cause, by not less than 30 days written notice. You may also do the same. If Computer Security Solutions feels that information on your account may be a security threat to the server, Computer Security Solutions will terminate, remove or render harmless your information without prior notice.

5.2 Where Computer Security Solutions terminates your subscription because you have breached or threatened to breach any of the provisions of this Agreement, or you terminate your subscription without cause, you will not be entitled to any refund of any unused part of your subscription(s).

5.3 Computer Security Solutions expressly reserves the right to terminate or suspend your subscription without prior notice should you fail to comply with these terms and conditions or should Computer Security Solutions deem such action necessary to protect the Computer Security Solutions system and in such circumstances Computer Security Solutions will confirm such termination or suspension by subsequent written notice.

5.4 You will NOT be entitled to any compensation whatsoever in the event of termination and Computer Security Solutions will not be liable for any loss whatsoever in relation to termination of your account in any circumstances. After termination of your account, Computer Security Solutions may if they deem it applicable at their sole discretion post a redirection to any new URL should you desire this.

5.4 Domain name registrations can NOT be terminated – all fees paid for domain registration, URL forwarding, DNS and other domain related services are COMPLETELY non-refundable.

5.5 Termination of the hosting agreement by the client may be made at any time with a 30day written notice. No refunds will be entertained. Client will still be liable for any outstanding balances due for services previously rendered, any or all domain registration charge. CSGB reserves the right to apply existing credits against outstanding invoices and provide a statement of any remaining balances or credits.

5.6 Accounts which have been terminated will be pointed to a holding page which informs all visitors that the account has been terminated. Similarly, domains registered by or on behalf of clients for future use which utilize the CSGB nameservers shall also be similarly pointed to a page explaining that the domain has been reserved by a CSGB Client. CSGB shall have sole discretion as to the content of such holding page(s).

 

6. RIGHTS IN MATERIAL

6.1 Computer Security Solutions will not distribute web pages outside Computer Security Solutions without your consent but may include information about you and your web pages in promotional materials and advertising and may make such information available to third parties for promotional or advertising purposes and you agree that files that you have uploaded to Computer Security Solutions may be used in such manner and for such purposes.

6.2 We will not look at any e-mail passing through our servers or allow anyone else access. Mail left on our server for more than three months will be emailed back to the sender with a message saying “undelivered”, and then will be deleted.

6.3 The property and any copyright or other intellectual property rights in any material which you provide to Computer Security Solutions shall belong to you.

6.4 You must respect the third party copyright in software or other material provided by Computer Security Solutions to you and refer to the terms provided with the software or other material by the copyright owners. Many of the software titles on the CD-ROM supplied by Computer Security Solutions are shareware. If you continue to use any of the shareware applications, you should register the software in accordance with the author’s shareware license.

6.5 Any material or other information provided by you to Computer Security Solutions which is so designated by you shall be kept confidential by Computer Security Solutions, and all information provided by Computer Security Solutions which is so designated by Computer Security Solutions shall be kept confidential by you; but the forgoing shall not apply to any documents or other materials, data or other information which are public knowledge at the time when they are so provided by either party, and shall cease to apply if any future time they become public knowledge through no fault of the other party.

6.6 You warrant that any material which you provide to Computer Security Solutions and its use by Computer Security Solutions for the purposes of providing the CSGB service will not infringe the copyright or other rights of any third party, and you shall indemnify Computer Security Solutions against any loss, damages, costs, expenses or other claims arising from any such infringement.

 

7. CHARGES

7.1 You agree to pay all charges for your use of CSGB service at the charges applicable from time to time as indicated on the agreement signed or by confirming acceptance on an online subscription.

7.2 Your monthly, quarterly, or annual subscription covers the cost of the usage stated in the plan of your choice. See Plans. Plan features are subject to change without prior written notice. We reserve the right to charge for additional usage used at our current rates at any time. Contact sales for prices for heavier usage. Your account will be automatically charged for any overages over your chosen plan.

7.3 Computer Security Solutions reserves the right to change prices or institute new charges for use of Computer Security Solutions at any time upon not less than thirty (30) days’ notice. All changes will be posted on the Computer Security Solutions web site.

7.4 Computer Security Solutions may make an additional charge if, in Computer Security Solutions’s opinion, this is required as a result of lack of instructions, the inaccuracy of any material provided by you or any other cause attributable to you.

7.5 All charges quoted to Computer Security Solutions for the provision of CSGB services are excluded of any Value Added Tax (VAT).

7.6 Payment of your account balance is due at inception and subsequently on the monthly, quarterly, or annual anniversary thereof, according to the payment due date on the invoice. Where payment is not made by or at the payment due date, your account will be charged a $25.00 late fee if your payment can not be processed within FIVE days of the due date. If we have not received payment in full by the fifth day, your account could may be suspended or terminated at our discretion. You also agree to pay a reconnection fee of $25.00 if you wish to be reconnected to the CSGB service after WYB has terminated your account due to late payment.

7.7 Accounts may be paid by electronic bank draft, money order, check or online credit card. Your account will be considered delinquent if your payment is rejected for any reason. Accounts with returned electronic bank drafts or checks are subject to a $25.00 processing fee per incident plus all fees that are listed in 7.6.

7.8 Payment Terms: Payment shall be due on the first day of the account anniversary date.

7.8 $25.00 Late Fees are established to recover the costs of dealing with late payment situations. Late fees are in addition to all other fees, including, without limitation, return bank draft fees or checks provided for herein or in the service quote.

7.8.1 If your account becomes 15 days past due – The customer may be notified by email and or United State Postage that the account will be terminated for non- payment and the account will be closed for non-payment. To reactivate your account, there will be a $25.00 re-activation fee added to the $25.00 late fee that was charged for the account being late. If there is no satisfactory response from the customer the account may be sent to collection in 15 days.

7.8.2 Failure of Computer Security Solutions / AAA Business Hosting to make any of the communication described above shall not preclude Computer Security Solutions / AAA Business Hosting from assessing the late charges, of other fees and/or termination service as set forth above. The customer is responsibility to notify CSGB by email ([email protected]) or fax (970-593-6257) of any contact or billing contact detail changes including payment changes by credit card with new expiry dates and or banking changes for automatic check.

8. STORAGE

Your annual subscription covers the cost of the storage stated in the plan of your choice. See Plans. Plan features are subject to change without prior written notice. We reserve the right to charge for additional space used at our current rates in force at any time. We reserve the right to charge for additional traffic used at our current rates in force at any time. Your account will be automatically charged for any overages over your chosen plan. Contact our sales department (877-886-8332) for prices for larger storage and traffic to save the most amount of money prior to going over your current plan.

 

9. ADVERTISING ON Computer Security Solutions

If you advertise or offer to sell goods or services via your web pages, you undertake to provide goods in conformity with any description and warranties given and to comply with your obligations to credit card issuers. You agree to comply with all relevant Advertising and Broadcast regulations, Consumer Credit Acts and Trades Descriptions Acts etc. If you are advertising goods in the course of a trade or business this must clearly be so stated.

 

10. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

10.1 Computer Security Solutions make no representations or warranties to you regarding the usability, availability, condition or operation thereof.

10.2 Computer Security Solutions will at all times use best endeavours to attempt to maintain an uninterrupted and error-free service, however Computer Security Solutions make no representations or warranties regarding the services provided by them and do not warrant that use of Computer Security Solutions will be uninterrupted or error-free, or that the Computer Security Solutions services will meet any particular criteria of performance or quality. Computer Security Solutions can not accept any responsibility for interruption to the CSGB service if this is due to circumstances beyond Computer Security Solutions’s direct control, in particular interruption to telephone or networks links which are provided to Computer Security Solutions by third parties.

10.3 Computer Security Solutions expressly disclaim all implied warranties and conditions in relation to all goods and services supplied to you, including without limitation, warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security or accuracy.

10.4 Computer Security Solutions will at all times use reasonable endeavours to attempt to maintain and safeguard your data on the Computer Security Solutions system however Computer Security Solutions accept no responsibility for any loss or damage to data or any loss.

10.5 Your use of the Computer Security Solutions system is at your own risk. You accept full responsibility for such use and the risk of any loss resulting from use of the Computer Security Solutions system and the content of your pages. You also accept full responsibility for safeguarding your own data. Computer Security Solutions reserve the right to do normal system housekeeping such as creating back-ups BUT do not accept responsibility for ensuing the success of back-ups. You should make a backup of your data before installing any software from any disk or CD-ROM supplied by Computer Security Solutions. Computer Security Solutions cannot be held responsible for any loss of data or other consequences which may result from the use or misuse of any such software, disk or CD-ROM. Back-ups can be taken using an FTP program. Please see our DemoCenter for basic help with FTP. Computer Security Solutions is not responsible for support of any third party FTP programs.

10.6 In any event (except in respect of personal injury or death caused by Computer Security Solutions’s negligence in respect of which Computer Security Solutions do not seek to exclude or limit their liability), Computer Security Solutions’s maximum liability for tort or breach of contract will not exceed the charges payable in respect of the CSGB service in the twelve month period prior to the date on which the tort or breach occurred, or if at such date this Agreement has not been in place for twelve months, the first twelve months of the Agreement.

10.7 Computer Security Solutions do not accept any responsibility whatsoever for anything posted on the Computer Security Solutions system (except by one of our staff) and you agree by using the system that Computer Security Solutions system that Computer Security Solutions will not be liable for any direct, indirect, special, consequential, exemplary or punitive damages or losses which are incurred in connection with the use of the system even if Computer Security Solutions have been advised of this possibility and you hereby waive any claims with respect thereto, whether based on contractual, tort or other grounds and you agree to indemnify Computer Security Solutions and hold Computer Security Solutions harmless from and against any and all reasonable claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable legal defence and other legal costs) incurred as a result of your actions on the Computer Security Solutions system or materials of information transmitted by you in connection with the Computer Security Solutions system, the use of your web pages, including any claim of libel, defamation, violation of rights of privacy or publicity, loss of service, non-supply, fraud, infringement of intellectual property or other rights or other claims whatsoever. This means that you may have to pay us where other users or third parties make claims against us.

10.8 Computer Security Solutions will notify you promptly of any claim for which Computer Security Solutions seeks indemnification at the currently supplied address. Computer Security Solutions will give you the opportunity to participate in the defence of such claim, provided that your participation will not be conducted in a manner prejudicial to Computer Security Solutions’s interests, as reasonably determined by Computer Security Solutions and/or their lawyers.

 

11. DOMAIN NAME SERVICES

11.1 If you have requested domain name registration and/or renewal services, Computer Security Solutions will obtain the required domain name on your behalf, subject to availability.

11.2 Initial registration of a domain name is treated as a pending registration. It is only converted to a full registration upon payment by you of the appropriate fee to Computer Security Solutions in time for it to be remitted to the relevant domain registry no later than one month in time the date of the pending registration or as otherwise required by the domain registry. If this condition is not met the pending registration may be cancelled and the domain name may be registered subsequently by another applicant.

11.3 Computer Security Solutions will use reasonable endeavours to transfer your domain name to another Internet service provider within 5 working days after receiving written notice from you to do so. Computer Security Solutions does not accept any responsibility for any loss of data (either from your web pages or your e-mails) due to the transfer of your domain name to or from Computer Security Solutions. Written Notice is the notification of desired changes including all information needed to make the change, such as TAG or DNS information.

 

Please send or fax your written notice to:

Computer Security Solutions, Inc.
226 Saxony Road
Johnstown, CO 80534
Fax: 011-970-5936257

 

11.4 If you do not pay Computer Security Solutions the appropriate fee for the maintenance of a domain name registration within the due date on Computer Security Solutions’s invoice for such fee, then Computer Security Solutions llc. will be entitled , subject to giving you written notice by contacting you by email that you no longer have the domain name registered to you. WYB has the right to cancel the registration and the domain name may be registered by another applicant. In addition, Computer Security Solutions will be entitled to refuse to transfer your domain name until all monies due from you to Computer Security Solutions have been paid in full.

11.5 Non-Profit accounts are discounted by a significant portion of our regular hosting account prices – in return for such discount, the website will be required to link to AAA Business Hosting and Computer Security Solutions at the bottom of each page of the site. Please submit a helpdesk ticket for APPROVED code to link back to AAA Business Hosting and Computer Security Solutions . Failure to display the proper link to AAA Business Hosting and Computer Security Solutions on all pages will result in a loss of non-profit status on your hosting account. Any or all differences in fees between our regular and non-profit hosting rates will become due from the beginning of the hosting account until current, or end of current hosting term (monthly, quarterly or annual term). Further invoices will be generated at the regular account price until such times as the approved links are restored.

 

12. NOTICES AND CONSENTS

12.1 Notices given by Computer Security Solutions to you will be given by e-mail or by a general posting on Computer Security Solutions’s web pages, or by conventional mail.

12.2 In any matter requiring Computer Security Solutions’s prior consent, an authorised representative of Computer Security Solutions must give such consent in writing.

12.3 Notices to Computer Security Solutions may be sent by you to by e-mail to [email protected], by fax or conventional mail and must be confirmed by conventional mail.

 

13. ASSIGNMENT OF RIGHTS

Neither party will assign this Agreement or any benefits or interests arising under this Agreement without the prior written permission of the other party not to be unreasonably delayed or withheld.

 

14. GENERAL TERMS AND LAW

14.1 If Computer Security Solutions suspects that you are using your web pages to carry out illegal activity, we may notify the appropriate authorities and reserve the right to do anything on the Computer Security Solutions system which our lawyers advise us to do in the protection of the Computer Security Solutions system.

14.2 This Agreement is governed by the laws of the England and Wales for Euorpean clients and you consent to the non-exclusive jurisdiction and venue of the Central London County Courts or the London High Court in all disputes arising out of or relating to your use of the CSGB service. This Agreement is governed by the laws of the Colorado, USA for Northern American clients and you consent to the non-exclusive jurisdiction and venue of the Colorado Supreme Court in all disputes arising out of or relating to your use of the CSGB service.

14.3 Computer Security Solutions’s performance under this Agreement is subject at all times to existing laws and legal process and nothing contained in this Agreement affects Computer Security Solutions’s right to comply with law enforcement requests or requirements relating to your use of the CSGB service or information provided to or gathered by Computer Security Solutions with respect to such use.

 

15. SEVERABILITY

If any of the provisions of this Agreement is judged to be illegal or unenforceable, the remainder shall continue in full force and the effect of the remainder will be not be deemed to be prejudiced (unless the substantive purpose of this Agreement is then frustrated, in which case either party may terminate this Agreement forthwith on written notice).

 

16. NO WAIVER

No failure or delay by either party in exercising any of its rights under this Agreement shall be deemed to be a waiver of that right, and no waiver by either party of any breach of this Agreement by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.

 

17. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between Computer Security Solutions and you with respect to your use of the CSGB service and the Computer Security Solutions system, and it supersedes all prior or contemporaneous communications and proposals, whether oral or written, between Computer Security Solutions and you with respect thereto. Each party confirms that it has not relied on any representation not recorded in this document inducing it to enter into this Agreement. You irrevocably and unconditionally waive any right you may have to claim damages for any misrepresentation or warranty not contained in this Agreement unless the misrepresentation or warranty was made fraudulently.

The customer also agrees that each time a payment is made for services of backup, or security software license purchase or renewals, they have reviewed and agreed to the terms above.

 

The address for communication to Computer Security Solutions by conventional mail shall be:

Computer Security Solutions llc.
226 Saxony Road
Johnstown, Colorado 80534

The telephone number shall be (970) 744-7300
The facsimile number shall be (970) 593-6257
E-mail to [email protected]

© 2013, Computer Security Solutions llc.