Frequently Asked Questions!
General Questions
What does "best of breed" mean?
In short - we offer and recommend only those products and services which we recognize, and independent testing facilities have acknowledged as the best in their class.
This means that a product must have superior protection, value for money, or both.
How can there be more than one "best of breed" solution in a category of products or service?
Because there are often several factors associated with making a decision to purchase a product, each of these factors could make one product or product range stand higher than their competitors.
An example would be the factor of price. In an ideal world, price would not be a factor, and everyone would be able to afford the very best of protection. However, in the real world, cost is often a big factor in the corporate and individual purchasing decision. We recognize that not every purchaser has the same purchasing budget, so it is within reason to have a best of price range qualifier applied to the products we carry. Sometimes the best priced product isn't worth purchasing, and in those circumstances, it would not make our product list - in other classes of products, there will be a low-cost alternative to what we would consider the "ultimate" protection system.
Can you sell me any of the products or services?
That is not as straightfoward a question as it would seem.
Firstly, it depends on the product/service you are referring to, then what your location is, and lastly, on the agreement we have with the company that produced the solution.
e.g. - For the anti-threat solutions produced by Eset llc (NOD32 Antivirus), we are a reseller with the rights to sell into the USA and Canada ONLY. Although we are in negotiations to obtain rights to sell into the UK as well, until finalized, we can not sell to you if you are outside of the USA or Canada.
Our product specific sites answer these questions and more in their dedicated product FAQ sections.
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